Shipping Info

Our Fees

We offer flat rate Standard UPS shipping worldwide. All shipping options are displayed at checkout in the pull down menus provided.

Want it faster?

We offer flat rates for expedited and express shipping options - these will also display at check out and can be selected with the drop down menu during the checkout process.

Canadian and USA destinations

Shipments are sent by UPS for a flat rate and are sent by standard UPS delivery. This gets your package to you between 1-3 days for most destinations in Canada and 3-5 days for most USA destinations. Flat express rates for either country are also available and can be selected from the pull down menu during the checkout process.

Overseas Destinations

Shipments are sent by UPS for flat rates when the total order before shipping fees is equal to $500US or more. Packages are sent by standard UPS delivery which gets your package to you between 4-7 business days for most destinations. Orders under $500 will also ship for a flat rate displayed at checkout. Need it faster? Flat express rates are also available and can be selected from the pull down menu during the checkout process.

Other things you need to know

Overnight orders must be received before 11am Eastern Standard Time and the actual delivery time is dependent on clearing customs.

Every parcel is sent with tracking and you will be given the tracking information within 24 hours of your package being shipped.

All orders are normally shipped within 24 hours from receipt of cleared payment, though occasionally it may be 48 hours till we can ship your item(s).

Delivery times are estimates only and should be used a guide. Delivery times start from the date when the item is dispatched and accepted/scanned with UPS.

Sometimes items will incur additional taxes, tariffs, duties or customs fees when shipping to another country. All associated costs are the sole responsibility of the buyer. Shrimpton Couture cannot be held responsible for any of these extra costs. Shipping fees, duties, customs and all costs over and above the actual cost of the item will not be reimbursed under any circumstances.

Shrimpton Couture is not responsible for any delays caused by destination customs clearance processes or your local postal service. We are not responsible for any lost packages under any circumstances. If you have concerns you must request full insurance coverage or it is your sole responsibility to accept the loss. Unless insurance is requested for the full value, lost packages will not be reimbursed. If you provide the wrong address or move or are not there to pick up the package and it is lost subsequently - Shrimpton Couture will not reimburse your shipping or order costs. If you do request insurance and an item is lost you will be reimbursed once the claim has been processed and monies are received by Shrimpton Couture.

Returned items always have the actual shipping deducted including items sent under any free shipping promotions. Please read our full Return Policy for more details.

During times of free shipping promotions or in cases when the shipping costs are far greater then what we anticipated, we have the right to refuse any sale or negotiate for additional shipping to be paid where shipping costs exceed $100 at our sole discretion. We apologize and this should not affect 99.9% of orders but there are some more remote countries where the shipping costs are far more then shipping anywhere else. You will always have the option to cancel the order should we not be able to reach an agreement

If your country is not on our ship-to list when you place your order, contact us to see if we can ship to you.

We do not ship to high fraud risk countries and all orders are accessed by our security service prior to shipping.

Orders can be canceled for any reason whatsoever at our sole discretion. In those rare cases all charges would be reversed immediately.

If you have concerns, please contact me prior to placing your order.